vkRetA vs Dukaan: which fits your business?

Two products that start from different places

Both vkRetA and Dukaan help an Indian business put its catalogue online, so a feature-count table alone will not tell you which one fits. The more useful question is where your day actually goes. If most of your work is selling products online to customers across India, collecting payments and shipping parcels, you need an ecommerce platform first. If your work is a mix of walk-in bills, local orders, appointments, stock counts and customers who pay later, you need an operating record that also gives you a website.

Dukaan's own website presents it as a way to launch an online store quickly, with a curated collection of themes, a plugin marketplace, a pan-India shipping partner and apps for Android and iOS. vkRetA starts from the daily records of a small business: products or services, stock, GST invoices, orders, appointments, coupons and customer history, with a public website on a vkreta.in subdomain built from the same data.

The facts about Dukaan on this page come only from Dukaan's public pages as listed on mydukaan.io, checked in October 2026. Where those pages did not say something clearly, the table says "check current plans" instead of guessing. Plans and features change, so confirm anything important on Dukaan's own site before deciding.

Where vkRetA is deliberately different

vkRetA treats products and services as equals. A salon that also sells hair products, a repair business that bills parts and labour, or a boutique that offers alterations can run both from one workspace. Services have their own duration, price, working hours, notice period and staff eligibility, and a completed appointment becomes an invoice in the same billing history as a product sale.

vkRetA also includes the record-keeping that many local businesses still do in a notebook. Every plan keeps customer records, and Pro adds a credit ledger where payments are allocated to the oldest unpaid bill first, pay-later bills with due dates and a Reward Wallet that gives customers credit on eligible paid bills. These are part of the platform rather than separate add-ons.

Where Dukaan may suit you better

vkRetA does not process online payments from customers today: website orders are cash on delivery, and service businesses take payment in their usual way. It does not offer a shipping integration, a plugin marketplace or merchant-owned custom domains yet. If accepting online payments, shipping across India or connecting third-party ecommerce tools is essential from day one, Dukaan's listed payment plugin, shipping partner and plugin ecosystem are directly relevant and worth evaluating on their current plans.

vkRetA vs Dukaan: capability comparison

vkRetA facts come from the current product and pricing page. Dukaan facts are as listed on mydukaan.io, checked October 2026. "Check current plans" means Dukaan's pages did not state it clearly enough for us to repeat.

Who should choose which

• Choose vkRetA if you sell locally and bill every day

  Counter sales, phone orders and website orders all need GST invoices, and stock must stay correct across them. vkRetA keeps billing, stock and the website in one record, free for up to 25 items.

• Choose vkRetA if you run appointments

  Salons, repair businesses, consultants, tutors and other service businesses can publish services, take bookings within working hours and turn completed work into invoices.

• Choose vkRetA if customers pay later

  Businesses that give udhaar can use the Pro credit ledger, pay-later bills with due dates and customer statements instead of a notebook.

• Choose Dukaan if online payments and shipping come first

  If you sell mainly to customers outside your area and need online payment collection and a shipping partner from day one, Dukaan lists both.

• Choose Dukaan if you need a plugin ecosystem or custom domain

  Dukaan lists a plugin marketplace and describes custom domain connection. vkRetA does not offer either yet.

• Not sure? Test both with real data

  Add ten real items, create one real bill and place one test order in each product. The workflow you finish faster is usually the right one.

How to move from Dukaan to vkRetA

You can run both side by side while you check the new setup. Nothing in vkRetA requires you to close another store first.

1. Create a free vkRetA account

   Sign up with your email, verify the one-time code and choose whether your business sells products, services or both.

2. Bring your catalogue across

   Export your product list from your current store if your plan allows it, then match it to vkRetA's CSV columns. Export a sample CSV from vkRetA's products screen to see the expected format, and import products and categories in one go.

3. Set up GST and invoice details

   Turn on GST, add your GSTIN, business address and state, and check the GST rate on each product or service before you bill.

4. Recreate offers and opening stock

   Add opening stock for each variant and recreate any active coupons with their dates, minimum order and usage limits.

5. Publish and share the new link

   Preview the website, publish it on your vkreta.in subdomain and update the link on WhatsApp, Instagram and printed material.

6. Keep the old store until you are confident

   Watch a few weeks of orders and bills in vkRetA before you change or cancel your previous plan.

Sources and current product references

• Dukaan official website
• Dukaan pricing
• Dukaan plugins
• vkRetA feature availability
• vkRetA pricing

Frequently asked questions

See how the workflow fits your business

Start on the Free plan, configure a real business workflow and upgrade only when the additional Pro capacity is useful.