Order management software for small businesses
Receive customer orders, follow a clear fulfilment status and keep products, stock, customers and completed sales connected in vkRetA.
Website, GST billing and inventory features for your shop
vkRetA gives Indian small businesses, from shops and boutiques to salons and home bakers, a website, GST billing, inventory, online orders, appointments, coupons and customer records in one platform. It is free to start with up to 25 catalogue items; Pro is ₹199 a month for 250 items, staff accounts and more.
Reviewed 28 October 2026
A free website builder for your shop, no coding needed
Publish a mobile-ready online store on yourshop.vkreta.in where customers can browse what you sell, check prices and place an order or booking.
- A free store link on yourshop.vkreta.in
- A catalogue that works on phones and computers
- Business information managed without a developer
- One link for products, services and contact details
Inventory management that updates with every sale
Track stock for every size and colour. Bills and online orders reduce stock automatically, so you can answer customers without guessing.
- Variant-level quantities with low-stock and out-of-stock filters
- A movement history explaining every stock change
- Bulk stock updates from Excel or CSV
- Stock reduced automatically by bills and orders
GST billing and invoices without a second system
Turn a sale into a GST invoice with HSN or SAC codes, GST rates and the customer GSTIN when needed, then download or print the PDF.
- GST invoices with HSN or SAC codes and GST rates
- Invoice PDFs to download, print or share
- Paid and unpaid bills in one sales register
- Bills connected to customers, orders and stock
Online orders with a clear next step
See what is new, what has been confirmed and what has been fulfilled without searching through scattered conversations.
- New, confirmed, fulfilled and cancelled states
- Customer and item information together
- Duplicate-safe cash-on-delivery checkout
- Fulfilled orders recorded as sales
Appointment booking at times you actually offer
Define working days, appointment length, notice periods and unavailable times so customers only see bookable slots.
- Service-specific duration and pricing
- Only valid dates and free time slots shown
- Overlap protection and blocked periods
- Completed appointment converted to billable work
Customer records that stay with your business
Store useful contact and transaction context so the team can provide consistent service without searching several places.
- Searchable contact records
- Order and appointment context
- Private notes for the merchant team
- Your customer list stays yours
A sales dashboard you can read in seconds
Use one focused overview to see sales, orders, products, customers and work that needs attention.
- A quick view of sales and order activity
- Direct access to areas needing action
- Less switching between unrelated software
- A clearer daily operating picture
Explore vkRetA workflows
Customer credit ledger and payment tracking
Track customer invoices, payments, outstanding balances and statements without confusing an invoice balance with the customer's running account balance.
Discount and coupon management for small businesses
Create reusable percentage, flat and Buy X Get Y coupons while keeping eligibility and final totals validated by the server.
Customer management software for small businesses
Keep customer contact details, orders, invoices, payments, credit balances, statements and useful activity in one business record.
Customer rewards and referral tracking
Reward completed paid business without crediting unpaid purchases, and keep referral activity connected to the merchant workspace.
Appointment and staff scheduling software
Publish services, define business hours, associate eligible staff and manage strict availability or flexible booking requests.
One system for a product business online and in store
Create a catalogue website, manage variants and stock, receive COD orders, make bills and retain customer history from one vkRetA workspace.
A website and appointment system for service businesses
Present services, accept appointment requests, manage eligible staff, reschedule work and create the resulting customer and billing record.
Manage products and services without forcing one workflow
Use a product catalogue and order flow alongside service listings and appointment booking in one connected vkRetA business workspace.
Website, inventory and billing for boutiques
Show collections, manage size and colour variants, follow stock, receive COD orders and keep customer purchases connected.
Appointment, customer and billing tools for salons
Publish salon services, configure staff eligibility and availability, accept bookings, reschedule customers and bill completed work.
Appointment and billing software for repair businesses
Offer different repair services, connect qualified staff, accept preferred times and create a clear bill after the work is completed.
Catalogue, orders and billing for bakeries and home-food brands
Publish a menu-style catalogue, receive cash-on-delivery orders, manage item availability and keep customer and billing records organised.
Appointment website and customer records for consultants
Explain consultation services, publish bookable times, manage requests and keep completed work connected to the customer and invoice.
What vkRetA includes today
A transparent view of active vkRetA capabilities, plan-dependent tools and functionality that is not yet presented as available.
How vkRetA approaches platform security
Understand the practical controls used for account access, tenant separation, uploads, request handling and sensitive application routes.
How vkRetA prepares product and business guidance
vkRetA checks product claims against current workflows, separates illustrative examples from real customers and dates material content updates.
vkRetA product changelog
A dated summary of meaningful vkRetA workflow improvements, written without turning internal implementation details into marketing claims.
vkRetA vs Dukaan: which fits your business?
vkRetA vs Dukaan compared row by row: free plan, website, GST invoices, inventory, appointments, credit ledger, payments, apps and pricing (Oct 2026).
vkRetA vs WhatsApp and spreadsheets
When are WhatsApp and Excel enough, and when does a connected platform save time? Compare catalogues, GST bills, stock, orders, credit and bookings.
Free business calculators for small businesses
Free GST, profit margin, discount, break-even and appointment capacity calculators for Indian small businesses, with formulas and worked ₹ examples.
GST calculator: add or remove GST
Add GST to a price, or take it out of a price that already includes it, with the CGST, SGST or IGST split.
Profit margin calculator
Know your cost and the margin you want? Get the selling price. Already have a price? See the margin you keep.
Discount and sale price calculator
See the final price and what the customer saves, including what two discounts in a row really add up to.
Break-even calculator
How many items do you need to sell each month to cover rent, salaries and bills? Every sale after that is profit.
Appointment capacity calculator
How many appointments can your team take in a day, and what is a fully booked day worth?