Manage products and services without forcing one workflow
vkRetA is for businesses that sell products and also book appointments, such as a salon that sells hair care or a repair shop that sells parts: products use stock and delivery, services use time slots, in one workspace. It is free to start with up to 25 catalogue items; vkRetA Pro is ₹199 a month for up to 250 items, staff accounts, the credit ledger and more.
Reviewed 28 October 2026
Give each offering the correct customer journey
A salon may sell hair products while accepting haircut appointments. A repair business may sell parts while booking labour. Hybrid mode keeps both offerings on the same business website without treating the appointment as something to ship.
Customers can browse the appropriate section and take the action that fits what they selected.
Keep one business identity
The store name, logo, contact information, policies and design belong to one storefront. Products and services stay distinguishable, but the merchant does not maintain two disconnected websites.
Bring the operational records together
Orders, appointments, invoices and customers remain accessible from the same merchant workspace. Each workflow preserves its own rules while contributing to a clearer picture of the business.
- Product catalogue and inventory
- Service availability and staff
- One customer directory
- Connected billing and reporting
How to set up a hybrid business in vkRetA
Choose products and services
Select the hybrid model during onboarding so the website and workspace show both the catalogue and appointment workflows.
Add products with stock
Create product categories, variants and opening stock for the items you sell.
Add services with durations
Create services with price, duration and GST rate, then set working hours and link eligible staff.
Publish one website
Publish both journeys under one business name on your vkreta.in subdomain: customers order products and request appointments from the same link.
Work from one customer list
Orders, appointments and invoices for the same customer appear together, whichever workflow they used.
Where hybrid businesses usually need both workflows
Salon with retail products
Haircuts and treatments are booked by time, while shampoos and styling products are sold from stock.
Repair business selling parts
Labour is booked as a service and parts or accessories are sold as products with their own stock.
Boutique offering tailoring
Ready garments are ordered from the catalogue and alteration or stitching appointments are booked separately.
Fitness or wellness studio
Sessions are booked by time and merchandise or supplements are sold as products.
Two separate tools compared with one vkRetA workspace
| Task | Doing it manually | In vkRetA |
|---|---|---|
| Website for products and services | Two pages or a catalogue in chat plus a phone number | Yes: One website with both journeys |
| Stock for retail items | Counted separately from bookings | Yes: Variant stock and movement history |
| Appointment calendar | Paper diary or separate calendar | Yes: Availability, staff and rescheduling |
| Customer history | Split across tools | Yes: Orders, appointments and invoices together |
| Catalogue size | No fixed limit | Partly: Free: 25 products and services combined; Pro: 250 |
Frequently asked questions
How much does vkRetA cost for a business that sells products and services?
vkRetA is free to start: the Free plan includes the website, GST billing, inventory, orders, appointments and customer records for up to 25 catalogue items. vkRetA Pro costs ₹199 a month and raises the limit to 250 items, with staff accounts, the credit ledger, the reward wallet and more.
What is a hybrid business in vkRetA?
It is a business that needs both product-selling and service-booking workflows.
Do services reduce product stock?
No. Services use time and availability; products use variants and inventory.
Can both appear on the same website?
Yes. The storefront can present products and services as distinct customer journeys under one business identity.
Do products and services count toward the same limit?
Yes. The catalogue limit counts products and services together: 25 items on Free and 250 on Pro.
Can I bill a product and a service on the same invoice?
Yes. A manual bill can include catalogue products and services, each with its own GST rate.
Can I start with products and add services later?
Yes. The business model can be changed in the workspace settings when the business adds a new type of offering.
See how the workflow fits your business
Start on the Free plan, configure a real business workflow and upgrade only when the additional Pro capacity is useful.
Start free