One system for a product business online and in store
For a product business, vkRetA connects the public catalogue with the product, inventory, order, billing and customer records used behind the counter. It is free to start with up to 25 catalogue items; vkRetA Pro is ₹199 a month for up to 250 items, staff accounts, the credit ledger and more.
Reviewed 28 October 2026
Publish what customers need to decide
Organise products into categories, add images, prices, descriptions and variants, and publish the business on a vkRetA subdomain. The same catalogue data supports the merchant workspace and customer-facing site.
A direct website gives the business one link to share through WhatsApp, Instagram, packaging or printed material without treating social media as the permanent product catalogue.
Know what is available
Variant-level stock and inventory movements explain opening quantity, restock, sale, return, damage and adjustment. This helps the merchant understand why the number changed instead of silently replacing it.
Online orders follow a controlled fulfilment lifecycle, and cancellation restores eligible reserved inventory once.
Finish the sale in the same workspace
Bills, discounts, customers, payment allocations and rewards remain connected to the transaction. Public product checkout currently uses cash on delivery rather than advertising an online-payment capability that is not yet live.
- Catalogue and variants
- Inventory movement history
- COD order management
- Billing and customer records
How to set up a product business in vkRetA
A product business can start with a small, accurate catalogue and add detail as the routine settles.
Choose the product business model
During onboarding, choose products (or both products and services). This tells vkRetA to present a catalogue, cart and order flow instead of appointment booking.
Create categories and add products
Add each product with a price, description, image and GST rate. Products can be added one at a time or imported from a CSV file, and the catalogue can be exported to CSV again.
Add variants and opening stock
Where a product comes in sizes or colours, add variants with their own SKU, price and quantity, then record the opening stock for each one.
Review and publish the website
Check the business name, logo, contact details and policies, then publish the website on your vkreta.in subdomain and share the link.
Process orders and bills from one list
Accept, pack, ship and deliver cash-on-delivery orders, and create counter bills for walk-in customers. Stock, invoices and customer history update from the same records.
What a product business gets in vkRetA
Catalogue website
A mobile-friendly website on a vkreta.in subdomain that shows categories, images, prices and variants, with a cash-on-delivery order button.
Stock with a history
Opening stock, restocks, sales, returns, damage and adjustments are recorded as movements, so a changed quantity always has a reason.
GST invoices and PDFs
Bills use the GST rate set on each product, split tax into CGST and SGST or IGST where applicable, and can be downloaded as PDFs.
Coupons and offers
Percentage, flat and Buy X Get Y coupons with dates, minimum order values and usage limits are available on the Free plan.
Customer records
Every order and bill is linked to the customer, so repeat buyers and their purchase history are easy to find.
Pro tools when you grow
Pro adds up to 250 items, three images per item, 25 MB of media, the credit ledger with pay-later bills, the Reward Wallet, referral partners and staff billing links.
Running a product business manually compared with vkRetA
| Task | Doing it manually | In vkRetA |
|---|---|---|
| Sharing the catalogue | Photos and prices re-sent in each chat | Yes: One website link with current prices |
| Tracking stock by variant | Notebook or spreadsheet updated by hand | Yes: Variant stock with movement history |
| Following orders | Scrolling through messages | Yes: New, Accepted, Packed, Shipped, Delivered |
| Making GST bills | Separate billing tool or handwritten book | Yes: GST invoices with PDF download |
| Customer payments due later | Udhaar book kept separately | Partly: Pro: credit ledger and pay-later bills |
| Accepting online payments | UPI or bank transfer arranged directly | No: Not built in; website orders are cash on delivery, and payments received by UPI or other methods can be recorded |
Frequently asked questions
Can customers pay online?
Not in the current public checkout. Product orders use cash on delivery.
Does vkRetA support product variants?
Yes. Products can include variants such as size, colour, SKU, price and stock.
Can I also add services?
Yes. Choose the hybrid business model when the same business sells products and bookable services.
Can I import my existing product list?
Yes. vkRetA can import products and categories from a CSV file and export the catalogue again. A sample file shows the expected columns.
How many products can I list for free?
Free covers up to 25 products and services, one image per item and 5 MB of media. Pro raises this to 250 items, three images per item and 25 MB.
Does vkRetA arrange delivery?
No. vkRetA tracks the order status, but the business arranges packing and delivery with its own staff or courier.
See how the workflow fits your business
Start on the Free plan, configure a real business workflow and upgrade only when the additional Pro capacity is useful.
Start free