Appointment and staff scheduling software

Match staff to the services they perform

A business may have one person who handles car repair, another who handles air-conditioning work and someone who can perform both. vkRetA lets active staff members be associated with any number of eligible services.

Customers choose the service, date and time without seeing staff identities. When only one staff member is eligible in strict mode, vkRetA can assign that person. When several are eligible, the appointment may remain visibly unassigned while private capacity is reserved.

Choose strict availability or flexible requests

Strict availability prevents collisions across appointment duration, preparation buffer, leave and blocked time. Flexible requests show valid times inside business hours even when another appointment exists, allowing the vendor to confirm or reschedule after speaking with the customer.

Flexible requests begin as requested and unassigned. They respect enabled days, working hours, minimum notice, advance limits and closures, but do not create a collision lock.

Reschedule without losing the original appointment

The merchant can choose another eligible date, time and staff member for requested or confirmed work. Strict-mode conflicts are rejected before the original reservation is changed.

• Staff-service eligibility
• Strict and flexible booking modes
• Leave and blocked periods
• Conflict-safe merchant rescheduling

How appointment scheduling works in vkRetA

1. Add your services

   Create each service with its price, duration and GST rate, separately from any products you sell.

2. Set your calendar rules

   Choose working days and hours, the gap between bookable times, a preparation buffer after each service, minimum notice and how far ahead customers may book.

3. Match staff to services

   Add staff members and mark which services each person can perform. Record leave and blocked time so those periods are not offered.

4. Pick strict or flexible booking

   Strict availability only offers times that an eligible staff member can actually take. Flexible requests let customers ask for a preferred time for you to confirm.

5. Customers book on your website

   Customers choose a service, a date and a time on your vkRetA website. You can be notified of new appointments on a device where you installed the workspace and allowed notifications.

6. Confirm, reschedule and complete

   Confirm or reschedule requests from the workspace. Completing an appointment records the invoice for the service.

Key scheduling capabilities

• Service-based durations

  Each service has its own length, so a 30-minute haircut and a 2-hour treatment are booked correctly.

• Buffers and notice

  Preparation time after each service, minimum booking notice and an advance booking window.

• Staff eligibility, leave and blocks

  Only staff who perform a service count towards its availability, and leave or blocked time removes them.

• Two booking modes

  Strict availability for a fixed calendar, flexible requests for businesses that prefer to confirm by phone.

• Invoice on completion

  A completed appointment becomes an invoice linked to the customer record.

• Included on the Free plan

  Appointments are part of the Free plan alongside the website, invoices and customer records.

Who it is for

• Salons, spas and beauty businesses

  Several stylists or therapists, each offering different services.

• Repair and maintenance businesses

  Technicians with different skills and jobs of different lengths.

• Consultants, tutors and clinics

  One-person or small-team practices that want customers to book online instead of calling.

Appointment diary compared with vkRetA scheduling

Frequently asked questions

See how the workflow fits your business

Start on the Free plan, configure a real business workflow and upgrade only when the additional Pro capacity is useful.